Contact Us

We're here to help! If you have any questions, concerns, or need assistance with your order, please don't hesitate to reach out to us.


πŸ“§ Get in Touch

karly@geekstopbrakes.com

πŸ’‘ What to Include in Your Email:

  • Order Number: If you're contacting about an existing order
  • Product Details: Specific part numbers or product names
  • Clear Description: Detailed explanation of your question or issue
  • Photos: If applicable, attach relevant images


⏰ Response Time

We strive to respond to all emails within 24 hours during business hours.


Business Hours:
Monday - Friday
9:00 AM - 6:00 PM EST



Common Inquiries


πŸ“¦ Order Support

  • Order status and tracking information
  • Order modifications or cancellations
  • Shipping and delivery questions
  • Invoice and billing inquiries


πŸ”§ Product Information

  • Product compatibility and fitment
  • Technical specifications
  • Installation guidance
  • Product availability


πŸ”„ Returns & Refunds

  • Return authorization requests
  • Refund status inquiries
  • Exchange procedures
  • Warranty claims



πŸ“‹ Before You Contact Us

To help us serve you better, please check our frequently referenced policies:

Refund Policy
For information about returns and refunds

Terms of Service
For general terms and conditions

Privacy Policy
For information about data handling



We're Here to Help

At Geekstop, customer satisfaction is our priority. Whether you need technical support, have questions about your order, or need help finding the right parts for your vehicle, our team is ready to assist you.

Send us an email

We look forward to hearing from you!




Quick Contact Summary

Contact Info
Email:
karly@geekstopbrakes.com

Response Time: Within 24 hours
Business Hours: Mon-Fri, 9AM-6PM EST



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